Remote workforce, Swiss style: How our international company brings Swiss heritage to IT services
Remote workforce, Swiss style: How our international company brings Swiss heritage to IT services

Remote workforce, Swiss style: How our international company brings Swiss heritage to IT services

Katherine Martínez
Katherine Martínez
5-minute read

In today's globalized economy, companies are constantly seeking innovative ways to connect talent with opportunity, transcending geographical boundaries and cultural differences. It is within this dynamic environment that our company emerges as a trailblazer, revolutionizing the way businesses access top-tier IT talents in the Latin America and United States. However, it is not merely the Swiss origins that set this company apart. The decision to make LATAM talent accessible in the USA is an example of the founder's awareness of Latin America's immense potential and untapped resources.

We invite you to delve into a conversation with our Founder and CEO, who will guide us through the complexity of our identity. While our roots are firmly anchored in Swiss traditions, our reach extends far beyond, encompassing a diverse talent pool from across the LATAM region. We will also be talking about the quality of the IT services we provide and how we have successfully fostered a corporate culture tailored to a remote workforce.

The inspiring journey: Founding a tech company in Peru

Our Founder and CEO, Mario Bertoni, was born and raised in Switzerland. His Swiss heritage has instilled in him a strong sense of precision, excellence, and meticulousness, which he carries with him in every aspect of his life. During his time in Peru, Mario discovered an abundance of exceptionally talented individuals in the IT field. It became clear to him that Peru and the wider Latin American region possessed an extraordinary pool of untapped talent in the IT sector, ready to be harnessed.

Inspired by his Swiss background, Mario envisioned a company that would combine the precision and attention to detail he valued with the exceptional IT talents he discovered in Peru and across the region. He believed that by fusing these elements, the company could provide clients with top-notch services that exceed expectations while delivering cost-effective solutions.

Setting a higher standard: Delivering quality IT services in Peru

As a software company, our inventory does not comprise of products that are readily available for purchase. Instead, what sets us apart and gives us a competitive edge is the skilled individuals that we have built up over time. Our most valuable assets are the talents, expertise, and the dedication of our teammates.

From the very beginning, our mission has been to redefine the standard of IT services by embracing cultural diversity, knowledge, and innovation that arise from our collaborative efforts. At Bertoni Solutions, we prioritize the nurturing and development of our team members' skills. We provide them with ample growth opportunities and cultivate a culture that fosters excellence and collaboration. Mario strongly emphasizes this commitment as it enables us to deliver exceptional services to our clients.

It is a combination of factors that makes us truly unique. We are a team of skilled and certified experts with vast industry experience, and we operate in a highly efficient and methodological manner. We believe that this is the reason why our clients keep coming back to us time and again.

Outsourcing done right

We possess a rather remarkable background as a Latin American company founded with Swiss roots. Our organization has been 100% remote since its inception. Prior to the Covid pandemic, when discussing our remote operation with numerous clients, we often encountered surprise and scepticism. Many questioned our ability to collaborate effectively in this manner, and we completely understand their doubts.

Managing a remote workforce poses significant challenges for most organizations. The dynamics of collaborating with a geographically dispersed team, spanning different states, countries, regions, and time zones, present unique obstacles compared to the traditional model of having everyone physically present.

However, Mario's vision was always centred around building a team that transcends physical barriers and focuses on genuine talent. He firmly believes that embracing remote work allows companies from any industry to unlock a world of boundless possibilities, enabling them to tap into the finest minds irrespective of their geographical location.

There are many advantages to hiring talent from Latin America. Firstly, the region boasts a large pool of talented individuals who possess a diverse set of skills and programming languages. Additionally, talent acquisition is often easier in Latin America, as work contracts typically only require a one-month notice period, compared to the longer notice periods required in countries like Switzerland.

Furthermore, individuals in Latin America are often highly motivated to work for international clients, including those based in the US or Switzerland. This is because people in the region are eager to grow both personally and professionally, making them an excellent choice for companies looking to expand their global reach.

Our team

Our approach to managing a remote collaboration with our clients

Our senior staff had years to develop and refine methods to help build a great connection between the teammates and reach high work productivity. We have nurtured a collaborative environment that transcends physical boundaries and promotes seamless communication, mutual support, and shared goals. This has enabled us to cultivate a remote workforce that thrives on trust, transparency, and a shared commitment to delivering exceptional results for our clients.

Skill shortage solved: Swiss software company finds success in long-term collaboration

One of our main success stories is our collaboration with a medium sized Swiss software company. Back in 2016, they were grappling with talent capacity and skill shortage problems, along with issues related to the speed and quality of work from their outsourcing provider.

However, by partnering with us, we were able to assist them in overcoming these challenges. Over seven years and counting, we have continuously expanded our cooperation, providing them with skilled IT professionals and helping them achieve their software development goals.

This collaboration has yielded remarkable results, including the development of various cutting-edge solutions:

  • Together, we successfully created 22 web applications, catering to a diverse range of industries and meeting their specific requirements.
  • Additionally, we collaborated on the creation of a mobile application with a user-friendly web interface for seamless backend management.
  • Furthermore, our partnership resulted in the successful development of two powerful desktop applications, providing enhanced functionality and usability.

Our team's unwavering commitment to delivering high-quality work, meeting project deadlines, and offering ongoing support has resulted in a fruitful and enduring partnership.

Efficient tech support: Tech talents deliver excellence for 3M Health Information Systems

Similarly, we supported 3M Health Information Systems, which needed to increase its capacity to offer post-sales support to its clients. We utilized remote talent to maintain productivity and avoid interruptions during holiday periods, filling capacity gaps, and increasing client support staff availability. This allowed the company to successfully expand, improve its technical service delivery, and gather valuable feedback for potential product improvements.

A portfolio of successful software and consulting projects

With the focus on both software development and consulting services, we have honed our expertise in areas such as software architecture, project management, quality assurance, digital transformation, and Microsoft consulting & support.

While we cannot disclose all our projects due to confidentiality agreements, we can assure you that our clients have seen significant improvements in their bottom line and overall efficiency. In particular:

  • We developed a web-based product configuration platform that helped Hawa Sliding Solutions transform the customer experience while reducing cost and time to market.
  • We helped the FERROFLEX Group gain competitive advantage with a state-of-the-art custom e-commerce solution. This app was submitted for the Best of Swiss Apps 2022 Award and was one of the 47 pre-selected projects out of 195 applications.
  • We developed a cloud-based working environment with a focus on digital, seamless collaboration: a mobile application designed for site inspectors to collect data, and a web app to generate reports for the off-site team.
  • Our support played a vital role in enhancing the communication capabilities of two Peruvian companies by successfully implementing Microsoft 365 licenses and apps. Through our expertise and guidance, we streamlined their communication processes, enabling them to leverage the power of Microsoft's comprehensive suite of tools.

Beyond borders: Long-term goals and expansion plans for our company

The demand for skilled technology professionals surpasses the available supply, posing a challenge for companies in finding suitable candidates. Our firm's extensive network and comprehensive candidate analysis enable us to address the challenge of finding skilled technology professionals who are in short supply.

At present, we have been actively curating and nurturing a dynamic pool of talent from the LATAM region. This live pool comprises a growing and ever-changing network of exceptional candidates, exceeding 1200 individuals who are continually being offered job opportunities, ensuring a constant influx of fresh talent.

These individuals possess a remarkable range of skills and exhibit a strong drive to tackle stimulating challenges. Their determination to go above and beyond in achieving success is evident. Recognizing the immense untapped potential in the LATAM market, we aim to bridge the gap by connecting these exceptional candidates with companies that seek top-notch talent.

Empowering IT decision-makers with seamless outsourcing solutions

From software development to infrastructure management, IT staff augmentation solutions offer a strategic advantage for businesses looking to streamline their IT processes while driving growth. By doing so, you can not only overcome resource limitations but also gain a competitive edge in today's fast-paced business world. Mario’s advice to IT decision-makers is to prioritize long-term partnerships over quick sales.

Before choosing an IT provider, business leaders should consider the size of the company as well. Larger providers may treat their clients as mere numbers, which can result in impersonalized service and a lack of attention to your specific needs. In contrast, our approach is to treat all clients as partners, regardless of their company size.

We pride ourselves on our ability to tailor our solutions, taking into account the specific requirements and objectives of each client. By doing so, we ensure that our clients receive the utmost attention and a customized experience that surpasses their expectations.

Looking to elevate your team's capabilities?

Our personalized consultation will uncover the benefits of our tailored IT staff augmentation solutions. Book a consulting session.

Bertoni Solutions is an IT solutions company with years of experience in providing qualitative services to our partners. We have rich expertise in both IT staff augmentation and managed IT services. Consult with us or visit our website section committed to IT staff augmentation, and we’ll help you choose and implement the approach that will be the most productive for your specific business needs.

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Bertoni Solutions GmbH, Baar, Switzerland

+41 44 561 58 85

Bertoni Solutions S.A.C., Lima, Perú

+51 1 640 1680

Bertoni Solutions, New York, USA

+1 929 352 1759