CRM consulting services that fix what’s broken & scale what’s working

Tired of clunky CRMs and messy pipelines? Our CRM consulting services help you optimize, customize, and scale your systems. Backed by experts who can build, fix, and support your CRM fast.

 
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Make your CRM a growth tool, not a bottleneck

CRM consulting services that align tech, teams, and strategy

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Platform-specific expertise

We work with Salesforce, HubSpot, Zoho, and more. Our CRM consulting services include audits, custom setups, integrations, and automation.

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Access to the right team

Our IT staff augmentation model gives you access to CRM developers, admins, and automation specialists from Latin America, so you can easily scale your system.

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Automate workflows

We help clean and structure your CRM data, set up dashboards, reporting, and custom fields, and make sure your team can trust what they’re seeing.

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Improve data quality and visibility

No need to build a full in-house QA department. Our flexible, cost-effective software testing services scale with your needs.

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Connect your tech stack

From email marketing platforms and VoIP tools to billing systems and support software, we help integrate your CRM with the rest of your tools.

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Flexible support

Whether you need a one-time audit or an ongoing CRM specialist, we adapt to your goals. You’ll get hands-on help, clear recommendations, and the talent to implement fast.

Success indicators

Challenge

3M HIS expanded their support team to assist German and French-speaking customers and cover holidays, addressing customer service demands effectively.

Collaboration

We leveraged our talent pool and assembled a team of experts whose skillsets fit 3M’s very specific skill and capacity requirements.

Role

  • Senior IT support specialist

Challenge

A Swiss tech firm sought a dependable partner for agile workload management across diverse projects serving clients from various industries.

* Customer confidential - subject to NDA

Collaboration

For over 7 years we have continuously supported them by allocating our internal resources to projects with a shortage of workforce.

Impact

  • 1 mobile application with web interface for the back-end

  • 2 desktop applications

  • 22 web applications

Challenge

US-based global consulting firm* with 350+ employees urgently needed to fill multiple openings for Data Engineer and Report Writer roles.

* Customer confidential - subject to NDA

Collaboration

In less than two weeks we sourced the candidates from Latin America and provided them to our client under the staff augmentation model​.

Roles

  • Azure Data Engineers
  • AWS Data Engineers
  • Snowflake Data Engineers
  • Data Analysts
  • Data Specialists
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Quotes of Bertoni Solutions IT Staff Augmentation Clients
Need help making your CRM actually work?

Talk to our experts

Our CRM consulting services connect you with specialists, developers, and automation experts from Latin America. Whether you need a full rebuild or small fixes, we’ve got the talent to make it happen—fast.

CRM consulting services that drive adoption, automation, and growth

  • End-to-end CRM optimization

  • On-demand CRM specialists

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End-to-end CRM optimization

We don’t just consult—we rebuild, streamline, and scale. Whether you're implementing a new system or untangling a messy setup, our CRM consulting services help you design smarter workflows, automate key processes, and improve team adoption.

In this model, you can expect:

  • CRM audits, cleanup, and redesign tailored to your workflows
  • Custom automation for lead routing, follow-ups, and reporting
  • Platform expertise in Salesforce, HubSpot, Zoho, and more
  • Integration with marketing, support, and finance tools
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On-demand CRM specialists

Need extra help inside your CRM? We provide certified admins, developers, and automation experts who integrate seamlessly with your team and systems—delivering fast, reliable support on your schedule.

In this model, you can expect:

  • Remote CRM experts from Latin America working in your time zone
  • Flexible support for one-time projects or ongoing needs
  • Deep expertise in customizing dashboards, reports, fields, and flows
  • Quick onboarding and real-time collaboration with internal teams

How it works:
a simple and effective hiring process

1
Discovery call

Schedule a discovery call

We kick things off with a quick session to understand your CRM challenges and goals—whether you need a full rebuild, better automation, or ongoing support.

2
Time Zones

Get expert recommendations

Our CRM consultants audit your system, assess your workflows, and identify areas for improvement—then deliver a clear roadmap tailored to your tools, team, and business needs.

3
Recruitment timeline

Augment your team

Need help implementing changes? We provide CRM developers, admins, and automation experts from Latin America who integrate seamlessly with your internal team.

4
Quote

Execute and scale

Once the right experts and strategy are in place, we help you optimize workflows, increase adoption, and scale your CRM to support long-term growth.

What our customers say

"They provided top talent which suited the needs of our business."

"The entire recruitment process was efficient and effective."

"Dedication to excellence, quality of talent, and ownership involvement are the pillars that define our partnership."

"Their agility and versatility are most formidable."

Ready to get more from your CRM?

Explore the expertise we offer

Our CRM consulting services help you fix what’s broken, automate what matters, and scale with confidence. Work with qualified CRM experts, developers, and admins from Latin America—on demand.

Grid of Bertoni Solutions' tech stack

Frequently asked questions

If there is any further information you require, please do not hesitate to contact our team, who will be happy to answer any questions you may have.

1. What CRM platforms do you support?

We specialize in Salesforce, HubSpot, Zoho, Pipedrive, and several others. Whether you’re starting fresh or improving an existing setup, we tailor solutions to your chosen platform.

2. Can you help with CRM automation and integrations?

Yes! We help automate lead routing, follow-ups, task creation, and reporting. We also integrate your CRM with tools like Slack, marketing platforms, billing systems, and customer support software.

3. How do I know if I need CRM consulting or just admin support?

If your team is struggling with adoption, workflows feel clunky, or reporting is unclear, you likely need consulting. We’ll assess your system and recommend whether a strategic overhaul or light-touch admin support makes sense.

4. Can I hire a dedicated CRM developer or admin through you?

Absolutely. Our CRM staff augmentation model lets you hire vetted developers, automation experts, or admins from Latin America who plug into your team on a flexible basis.

5. Do you offer support for teams?

Yes. Our CRM consulting services are designed to improve workflows across sales, marketing, and support, so your entire customer journey is streamlined and connected.

Let's discuss your talent needs

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