Hire an ERP support specialist to keep your systems stable & reliable

ERP issues slow down entire organizations. Our specialists provide ongoing support, fix system errors, and ensure your ERP runs smoothly so your teams can operate without delays. Hire an ERP support specialist from LATAM today.

 
ERP Support Specialist

Our clients

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What does a top ERP support specialist look like?

Strong troubleshooting & incident resolution

A strong ERP support specialist does not just respond to tickets. They quickly diagnose root causes, understand system dependencies, and resolve issues without creating downstream problems, ensuring critical business operations are not disrupted.

Deep understanding of ERP systems & processes

ERP systems are tightly connected to finance, operations, and supply chains. Top specialists understand how different modules interact, allowing them to fix issues in a way that aligns with business workflows and avoids breaking other parts of the system.

Clear communication with technical & non-technical teams

ERP issues often impact non-technical users. The right specialist can explain problems, guide users, and coordinate with internal teams, ensuring issues are resolved efficiently while keeping stakeholders informed and aligned.

Why us

The precision of a Swiss watch, applied to IT talent search

We specialize in IT staff augmentation and headhunting for software companies, staffing firms, and tech-driven teams across industries.

4k+

Qualified technical talent experts

Full-time, part-time, or project-based hires to suit your needs

Right fit guarantee included

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360°

Support that does not stop at hiring

We stay involved post-hire with regular check-ins, performance reviews, and client feedback loops

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The advantages of working with us

Need ERP support expertise without expanding your internal support team?

We start with a low-commitment trial period, so you can work with the selected talent before making a long-term decision.
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Experienced talent

We provide LATAM specialists with hands-on experience across ERP systems, helping you resolve issues efficiently while keeping operations running smoothly.

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Lower costs

Our nearshore outsourcing model gives you access to reliable support at a more predictable cost without increasing long-term payroll commitments.

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Faster issue resolution

Instead of waiting for internal resources to become available, you can onboard a specialist quickly and resolve incidents faster, minimizing operational disruptions.

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Flexible support

Whether you need ongoing ERP support or help during high-demand periods, our LATAM model allows you to scale support capacity without restructuring your team.

Looking for ERP expertise?

Flexible staffing models for hiring ERP Support Specialists in LATAM

Specialized roles

On demand tech talent

Our IT staff augmentation services connect you with Latin American tech specialists.

 

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Scale your team faster

Dedicated IT teams

Dedicated teams tailored to your roadmap, providing fast integration, time zone alignment, and proven collaboration models.

 

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Executive search services

IT Headhunting

Let us secure the IT leaders and senior technology managers your organisation needs for strategic execution.

 

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Success stories

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Strategic staff augmentation: the success of recruiting talent from remote locations

Discover how our tailored staffing solutions empowered a top USA consulting firm to swiftly address their diverse talent needs, achieving unmatched agility and market competitiveness.

"Dedication to excellence, quality of talent, and ownership involvement are the pillars that define our partnership."
* Customer confidential - subject to NDA

Our customers love to work with us

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The strategic benefits of outsourcing ERP support specialists from Bertoni Solutions

ERP systems sit at the core of daily operations. When issues arise, they affect finance, operations, and reporting simultaneously. The way support is handled directly impacts business continuity and efficiency.

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Reduced operational risk

Our nearshore LATAM ERP support specialists respond quickly to issues, identify root causes, and resolve them before they escalate. This reduces downtime and ensures critical business processes continue without disruption.

Better internal alignment

Better internal alignment

ERP support is not just technical. We ensure issues are resolved with full awareness of business workflows, so fixes do not break other processes or create new operational problems across departments.

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Scalable support

As your ERP environment grows, so does the complexity of support. We provide structured, scalable support that adapts to increased usage, new modules, and evolving business requirements without overloading your internal team.

How our IT Staff Augmentation service works

1. Discovery session

Clarify hiring needs, technical requirements, budget, and timeline.

2. Talent sourcing and evaluation

We present candidates from our qualified LATAM talent pool. We assess technical skills, experience, communication, and cultural fit.

3. Candidate presentation and interviews

We present verified candidates for your review. You select the profiles that move forward to your interview rounds to confirm quality and fit.

THE RIGHT HIRE IN 2-4 WEEKS

After You Hire

Right fit guaranteed

Adjust or replace profiles if expectations are not met, at no additional cost.

360° support beyond hiring

Benefit from regular check-ins, performance reviews, and client feedback loops.

What changes when you work with a true delivery partner

You work with a partner that cares about sustainable results, predictable delivery, and long lasting relationships.

Unique Swiss & Latin approach

Unique Swiss & Latin approach

We combine the rigor and reliability of Swiss project management with the creativity and adaptability of Latin American talent.

The Swiss watch approach to IT delivery

The Swiss watch approach to IT delivery

Every engagement follows a structured process designed for predictability and transparency.

360° support beyond hiring

360° support beyond hiring

Get ongoing follow ups, performance monitoring, and continuous alignment to ensure every professional adds value from day one.

Talent replacement guarantee

Talent replacement guarantee

If a candidate is not the right fit, we replace them fast, at no extra cost and with zero delays. 14-Day hiring guarantee.

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Hire IT talent with confidence

What you get with Bertoni's right fit guarantee

Every new hire starts with a short trial period so you can validate both technical skills and team fit in real working conditions. If it is not the right match, we move quickly to provide a replacement at no additional cost.

Top Software Developers & Top Staff Augmentation providers

We are proud to be recognized on Clutch as one of the top partners in Staff Augmentation and Software Development, with a 4.8/5 rating based on verified client reviews.

Proof of our ability to deliver fast, reliable, and scalable solutions that help companies scale their teams and accelerate projects with confidence.

Frequently asked questions

If you require any further information, please do not hesitate to contact our team, who will be happy to answer any questions you may have.

1. How does your nearshore LATAM model compare to offshore ERP support?

LATAM offers strong timezone alignment with US teams, enabling real-time communication and faster issue resolution. This makes nearshore support more effective for ERP environments where delays can directly impact business operations.

2. How long does it take to hire an ERP support specialist through you?

Most engagements begin within 1 to 8 weeks, depending on system complexity and required coverage. Our nearshore LATAM model helps you quickly add support capacity without long hiring cycles that leave your ERP system exposed.

3. Do your ERP support specialists work across different modules?

Absolutely. ERP issues often span finance, operations, and supply chain modules. Our nearshore specialists understand cross-module dependencies, ensuring fixes are applied without breaking other parts of the system.

4. How do you handle urgent ERP incidents?

We prioritize rapid response and structured troubleshooting. Our LATAM specialists assess the issue, isolate the root cause, and resolve it efficiently while minimizing impact on business operations and communicating clearly with stakeholders.

5. Can your specialists support users as well?

Yes. ERP support often involves working with business users. Our specialists communicate clearly, guide users through issues, and ensure problems are resolved without confusion or delays that impact daily operations.